GDPR Compliance

Our Commitment to Data Protection

Tundra-puffin is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This page outlines your rights under the GDPR and how we ensure compliance.

Who We Are

For the purposes of the GDPR, Tundra-puffin is the data controller responsible for your personal data. Our contact details are:

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service if the request is manifestly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data or when processing is unlawful.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly when processing is based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have rights related to automated decision-making, including profiling. We do not currently engage in automated decision-making that produces legal effects concerning you.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

How We Protect Your Data

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest where appropriate
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel
• Staff training on data protection practices
• Incident response procedures for potential data breaches

International Data Transfers

As we are based in Canada, which has been recognized by the European Commission as providing adequate data protection, transfers of personal data from the EEA to Canada are permitted under the GDPR. For transfers to other countries, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.

Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us using the details provided above. We will respond to your request within one month of receiving it. In some cases, we may need to extend this period by up to two additional months if your request is complex or if we receive multiple requests from you.

We may need to verify your identity before processing your request. If we cannot verify your identity, we may ask for additional information.

Right to Lodge a Complaint

If you are unsatisfied with our response or believe we are processing your personal data in a manner that is not compliant with the GDPR, you have the right to lodge a complaint with a supervisory authority. You may contact the supervisory authority in your country of residence, place of work, or place of the alleged infringement.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Changes to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns regarding our GDPR compliance or your data protection rights, please contact us: